Privacy Policy

This Privacy Policy ("Policy") describes how SettleWise, a product owned and operated by Essea Inc., a Delaware corporation with its principal place of business at 131 Continental Dr, Suite 305, Newark, DE 19713, USA ("SettleWise," "we," "us," or "our"), collects, uses, and safeguards the personal and business information of our Clients and their authorized users (collectively, "you" or "your") in connection with the use of our Software-as-a-Service (SaaS) platform.

This Policy applies solely to business clients who engage with SettleWise's services through an active subscription agreement.

1. Information We Collect

We may collect and process the following types of data:

1.1. Client Account Data

This includes names, business contact details, billing information, and user credentials required to operate and administer the account.

1.2. Transactional and Operational Data

We process invoice records, payment confirmation messages, reconciliation metadata, and any supporting documents voluntarily uploaded to the platform or transmitted through integrated channels (e.g., email, WhatsApp, Telegram).

1.3. Technical and Usage Data

We collect IP addresses, browser types, session activity, and system logs for performance monitoring and fraud prevention.

2. Purpose of Data Processing

SettleWise processes Client Data solely for the following purposes:

• To deliver the agreed reconciliation and payment management services;
• To maintain system integrity, detect errors, and support user activity;
• To provide client support, troubleshooting, and feature updates;
• To ensure security compliance and auditability of financial processes.

3. Data Ownership and Confidentiality

3.1. Ownership

All business data provided to SettleWise by the Client, including but not limited to transaction records, payment documents, and client communications, remains the exclusive property of the Client.

3.2. Usage Restriction

SettleWise will not use, share, access, or exploit Client Data for any purpose other than those explicitly defined in the Client's service agreement or this Policy. We do not sell, trade, or rent any personal or business data to third parties.

4. Data Retention and Deletion

4.1. Subscription Status

Upon termination of your subscription or sustained non-payment (see Section 6), your data will remain stored for a limited period for compliance and data retrieval purposes.

4.2. Deletion Timeline

• After 3 unpaid billing cycles: Account access is suspended.
• After 6 unpaid billing cycles: Client is formally requested to download/export their data.
• After 12 months of non-payment: All Client Data is permanently deleted from our systems.

This process ensures SettleWise does not indefinitely retain sensitive business information without legal basis or compensation, mitigating any potential liability for data custodianship.

5. Data Security

We implement reasonable and appropriate technical and organizational safeguards to protect your information, including:

• Encrypted communications and storage;
• Secure access control and authentication mechanisms;
• Network monitoring and regular vulnerability scans.

6. International Data Transfers

If your use of the platform involves cross-border data flows, SettleWise shall comply with applicable U.S. data export laws and cooperate with the Client in meeting local compliance obligations, where applicable.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your stored data;
• Request correction or deletion;
• Object to specific processing activities;
• Withdraw consent where applicable.

To exercise any of these rights, please contact us at hello@settlewise.finance.

8. Changes to This Policy

We may revise this Policy periodically to reflect new features, legal requirements, or improvements. We will notify clients of material changes in advance, and continued use of the service shall constitute acceptance of the revised terms.

9. Contact